Refund Policy

Introduction

At Handpicked Aashiyana, we strive to ensure that our customers have a satisfactory experience. This Refund Policy outlines the conditions under which you may request a refund for bookings made through our website.

Eligibility for Refunds

Refunds will be considered under the following circumstances:

• If the accommodation is unavailable on the dates you booked due to unforeseen circumstances.
• If you cancel your booking within the specified cancellation period mentioned at the time of booking.
• If there is a significant issue with the accommodation that could not be resolved during your stay.

Non-Refundable Conditions

Refunds will not be provided under the following circumstances:

• If you cancel your booking after the specified cancellation period has passed.
• If you fail to show up for your booking without prior notice.
• If you leave the accommodation before the end of your booking period without a valid reason.

Process for Requesting a Refund

To request a refund, please follow these steps:

• Contact our support team at support@handpickedaashiyana.com within 24 hours of the issue arising.
• Provide your booking details, including the booking number, dates, and the reason for requesting a refund.
• Our team will review your request and respond within 5 business days.

Processing Refunds

Once your refund request is approved, the refund will be processed within 10 business days. The refund will be issued to the original payment method used at the time of booking. Please note that it may take additional time for the refund to appear on your bank statement, depending on your financial institution.

Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: support@handpickedaashiyana.com

Thank you for choosing Handpicked Aashiyana. We appreciate your understanding and cooperation.